Jarrettsville Veterinary Center has been an integral part of its community for over 70 years. From its most humble beginnings we have always been focused on providing excellent care at affordable prices. As the practice grew our ability to provide options to all of the clients who needed them became strained. In many cases there were circumstances where good long time clients were faced with unforeseen medical expenses that they wanted to provide but were unable to pay for up front. In the past we would allow loosely organized in house billing. In most of those cases it was a slow painful process that built resentment on both sides. It rarely worked well. There were many years where I simply dismissed old debts as not being worth my time. I know that many of us have been down this road. You cannot be the veterinarian, book keeper and bookie.
When I heard about VetBilling, I knew that this was the perfect opportunity to provide the care and service my clients needed and take my nagging calls and informal paperwork arrangement out of the failed attempts to be both the health care provider and banker. I also love that the client pays for the convenience of this service. I decided a long time ago that I was going to use the veterinary skills I had worked so hard to accumulate to help those who needed and would benefit from them. I also made a pledge to walk away from this profession knowing that I had stayed true to being a compassionate humanitarian first and a business owner second. VetBilling helps me do both successfully. I already know that I cannot turn away a pet in need. I just needed a way for the client to help pay for it. VetBilling fills that big gap.
VetBilling has provided billing assistance to many of our clients. As a result, we do not turn our backs on a parvovirus case, or a pyometra, and VetBilling has made this possible.
I own a 6 doctor, 7 day a week practice that continues to grow at or above market expectations for the past decade that I have owned it. Part of my secret recipe for success is being true to the reason I became a vet. One of the tools we use to accomplish this is VetBilling. Take a chance on yourself, your practice, and the clients who helped build your business, and offer an option like VetBilling, where everybody wins: the vet, the pet parent, and most important, the pet.