Our services are available through veterinary hospitals
• Professional Payment Plan Management • Pet Savings Accounts
• Payment Management for Wellness Plans
What We Do
VetBilling.com’s mission is to make veterinary care more affordable for pet owners, by enabling veterinarians to offer in-house installment payment plans. VetBilling.com manages a contractual payment agreement between the pet owner and the veterinarian, by automatically drafting the pet owner’s checking, savings or credit card account until their balance is paid in full. We resolve payment exceptions, provide full collection services if needed, and directly remit all payments to the veterinary practice.
Latest Blog Post
By Lea Ann McCaslin, Hospital Manager, Arvada West Veterinary Hospital - Arvada, CO On a sunny September day in Colorado, Brianna - known to everyone as Bri - a client service representative at the Arvada West Veterinary Hospital (AWVH), picked up a phone call and...read more
What Our Clients Say
We have been using VetBilling since July of 2015. The last thing I thought we needed was another payment method. But we started having more cancellations because of client financial concerns. So, we bit the bullet and signed up for VetBilling. And I’m glad we did! Some of our clients just don’t qualify for CareCredit, but they want to get their pet the medical attention it needs. These are honest people who just don’t have the money on hand but are willing and able to make payments. You might wonder why we don’t just do in-house payment plans. We used to. But having VetBilling offers an extra layer of protection to ensure our clients actually pay their bills. First, they don’t have to remember to send in a payment or call us with a credit card. Second, we don’t have to remember to call them. If they miss a payment, VetBilling contacts them. We only get involved if it client is skipping out on their bill (which has only happened once). The process of setting up an account alone seems to deter those who aren’t serious about paying their bills. With VetBilling, we have been able to help more than 30 clients help their pets.
I can’t recommend them highly enough. Not only do they provide a wonderful service, but every member of their staff is knowledgeable, courteous and helpful. I have never had an unpleasant experience with anyone at VetBilling. They obviously take pride in their work. Your staff will be fully trained in how to use VetBilling, and they provide brochures that explain the payment plan to your clients. If you are looking for a way to help your clients who can’t pay upfront, you can’t go wrong with VetBilling. (January 2017)
Veterinarians, Find Out More
To learn more or start making your practice more profitable by offering affordable payment plans to your clients right now, simply contact us by phone or using the secure form to the right. We’re happy to answer any questions you may have.
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