I had to take Jake to the vet. He was in severe pain. He was diagnosed with IVDD. Unfortunately he ended up having to be put to sleep. However, because I was able to make payments I found peace in being able to have him cremated and get his paw print back. Being able to make payments was a blessing during this heartbreaking time.
Pet Owner Success Stories
Oz is the light of my life. Adopted him from a rescue society in 2008. He is a pure-bred Maltese and spent his first four years outside with no shelter, grooming or, most importantly, love. He came into my life after I’d suffered some major setbacks and was in a very dark place. Oz’ love carried me through.
Imagine my horror the day he came up lame. Although I have doggy stairs on my bed and couch, he still loves flying off said furniture and managed to rupture an ACL. When I got the news he would require surgery, I almost panicked! Part of my dark period still includes recovering financially, and a huge vet bill seemed impossible. The third party financing company only approved me for $1K; surgery was over $1,400. VetBilling stepped up and set me up with an easy payment plan.
Such a relief! Just found out today (2/6/17), I am paid in full. Between VetBilling and my third party financing company, I was able to save my most precious Oz. Can never thank you enough!”
“I cannot even begin to explain how fortunate we were to have found VetBilling.
It all started when my fiancé and I went on vacation for the weekend. We were unable to bring our beloved pup, Kratos, with us, so he was having a playdate with my sister for a few days. One day while she was at work, Kratos jumped out of my second story bathroom window, and ran into a busy intersection. He was struck by a car and suffered injuries to his rear end, and developed slight liver damage due to shock.
We immediately came back home, and met him at the Emergency Veterinary Hospital. Kratos was diagnosed with a fractured pelvis, and a dislocated hip. The vet was unable to relocate his leg, and actually fractured his pelvis even more in the process. We exhausted all of our savings paying for the emergency bills, but were so very fortunate to still have our puppy alive and happy to see us. The emergency vet originally told us that the surgery would be beyond our financial budget, and she recommended euthanasia. This was absolutely not an option for us. Kratos is our child.
For the next 9 days, we explored absolutely every option we could. And in the process, we hand fed, and helped Kratos use the restroom with the help of a sling.
All of the orthopedic vet surgeons in our area were quoting us $5000+ for the needed procedure, and required the payment up front. Every day our options seemed to grow slimmer and slimmer. We were very lucky to have wonderful friends and family who donated anything they could to help us, but even that didn’t get us anywhere near what we needed for the surgery. I felt hopeless. My poor pup was just laying in bed all day, unable to understand that the only reason he couldn’t walk again is because I couldn’t afford it. It absolutely broke my heart.
Finally, I stumbled upon VetBilling.com after endless days of research. I was so unbelievably blown away by the organization, and I couldn’t type my zip code fast enough into the search engine. Alas, I found a veterinary office nearly 120 miles from my home that accepted VetBilling, and we couldn’t have been more excited. I contacted the vet office right away, and they were able to work with us over the phone for our credit application. We were approved!
Kratos received his surgery the following day, and is now more than a week into recovery. He is starting to walk on his own, and is gaining strength in his hind legs every day. I nearly cried when I came home from work yesterday, and he greeted me by the door!
Without VetBilling, there is no way that this would have been possible in such a timely manner. It would have taken us months to be able to afford the full amount of the surgery, and I just couldn’t bear the thought of him being sad and bedridden for that length of time.
Kratos is my fur baby, and I would stop at nothing to make him happy and healthy. Thank you so much to everyone at VetBilling that has made the impossible, possible! We really cannot show the amount of our appreciation.”
— Hona Mattson
[P.S. The veterinary hospital that helped Hona and Kratos was Dodgeville Veterinary Service in Dodgeville, WI. Many thanks to their team for the kind, compassionate, and expert medical care that helped Kratos and his family!]
Lola became very ill of course on a weekend in the middle of the night, passing blood from both ends. I remembered that UVS (University Veterinary Specialists, McMurray, PA) had just opened recently nearby. I took her there and she was diagnosed with Hemorrhagic Gastroenteritis (HGE) and needed to be admitted with IV meds and fluids to have a chance to survive.
The bill was way more than I could manage on the spur of the moment, and from past experience the vet wants their payment or no admission is happening.
Not the case here. I had problems in the past with the Care Credit card [that] vets and other medical facilities offer, so that was not an option, and I do not have a credit card.
The people [at UVS] kept telling me they’d work out the money part and not to worry about that right now. They said it will be “ok”. Not accustomed to this attitude, I was leery but they were true to their word.
Lola spent the night on meds and came home on more meds and diet changes. She survived her ordeal – now would I survive the bill?
I was asked to put a down payment of whatever I could afford and they would get back to me. How odd. No pressure.
A week or so later I met with [someone named] Nicole [from UVS] and she explained the [VetBilling] payment plan and made sure I agreed on the details (such as the monthly amount and length of payments.)
This experience was a much better way to handle the emergency of a pet’s illness without the immediate added pressure of a huge medical bill to pay, or to let your animal die or be gravely ill. Thank you.”
Sharon & Lola
My name is LaTausha, and my min pin mix Redd was my whole life…he became very ill in July 2015, and after many tests by his veterinarian we found out that he was in kidney failure, had a swollen spleen, liver and pancreas, and was getting progressively worse – so my husband and I decided to put him to sleep to end his pain. It was the hardest and worst thing I ever had to do in my whole life. I maxed out my credit cards and I had a $300 bill remaining. I don’t know what I would have done if it wasn’t for VetBilling!
I was referred to Suzanne (co-founder of VetBilling) from a friend who was helped by her a few months before. Suzanne comforted me through the process, introduced VetBilling to my veterinarian (Harbor Pines Veterinary Center) and handled all the paperwork which allowed me to come up with an affordable payment plan with my vet! My vet is now a VetBilling partner and can help those who were in my shoes by offering a payment plan that can ease their mind, so they can focus on getting their pet well again! Thank you Suzanne for starting VetBilling, you are an angel!!
I signed up for an extended payment plan offered by VetBilling.com when my dog had extensive dental work done at Frederick Road Veterinary Hospital. Upon reflection, I felt it was a good idea for the chiropractic office where I am the billing manager. The practice owner agreed. So far we’ve had an excellent response from our patients, and look forward to offering this to those who would otherwise decline care if this option were not available to them.
Without VetBilling.com I would not have been able to afford to get my dog’s ACLs repaired (yes she tore both.) The surgery to fix them was $3,000 each – wow! Without this monthly billing option I can honestly say she would not be able to get the surgeries. VetBilling.com made it possible without any complications. I never had to worry about making payments; the automated payment was great! My very active dog is now finally off exercise restriction from both knees and is back to her normal, playful, hiking self. Thank you!
VetBilling.com helped me when my older dog, Isis, needed vet care and meds that I could not afford. She was in perfect health, minus having her “old girl” bladder issues. I was able to afford her visit and her meds when I was approved for a payment plan through VetBilling.com! Thank you so much!!!
One day I noticed that my 4 year old cat Mr. Diva was attempting to urinate in his litter box with no success. Noticing that he still had not gone after an hour, I called an emergency animal hospital to get some advice on what I should do. They told me to bring him in immediately because he could have a blockage. Before I ended the call, I was informed of some preliminary prices for the visit and for possible treatment options depending on how severe the blockage was. After hearing the figures I was quoted (up to several thousands of dollars) and being told by the emergency hospital that all payments must be made prior to treatment, I reached out to VetBilling.com: Payment Solutions for Vets & Pet Parents. They referred me to Perry Hall Animal Hospital, who confirmed that Mr. Diva did in fact have a blockage in his bladder, better known as a urethral obstruction. Perry Hall explained to me the treatment and the price, which was still a few thousand dollars. However, they also informed me that they had a payment plan option through VetBilling, and explained how it worked. The payment plan allowed me to only have to put down half of the balance, and then have monthly payments automatically withdrawn from my account for the remainder of the balance. Had it not been for Perry Hall and VetBilling, my Mr. Diva would not be here with me today! I was financially unable at the time to pay for his surgery, care and medication all at once, but VetBilling and Perry Hall Animal Hospital made it so that my finances were not an issue. There are not enough ways to express how grateful I am that I was able to get my “cat child” back healthy, without putting myself in debt. Today, Mr. Diva is doing great. He is back to his old self and we have VetBilling and the team at Perry Hall Animal Hospital to thank for that!
Our dog Zoey was in distress trying to give birth. A true life or death situation. With this happening right after Christmas, we were financially troubled and there weren’t any vets that would see her without full payment at time of service. I was frantically searching the Internet trying to find any answer I could. The Internet is where I discovered VetBilling.com: Payment Solutions for Vets & Pet Parents. I was able to search for the closest doctor that participated. We rushed Zoey to Towne Animal Clinic in Leesburg, VA and they were able to help her immediately. Zoey and her 3 puppies are doing wonderfully. Thank you, VetBilling.com and Towne Animal Clinic.
Hi this is my dog Elmo and he is a 10 yr. old Jack Russell Terrier. He had surgery on his ear, about 3 months ago. He had a ruptured ear drum and had chronic ear infections so we decided to remove the ear canal. Which they say is one of the most painful surgeries to recover from. But he is a champ and he feels great now.