Cedar’s Torn Cruciate Ligament: Pet Insurance Declined to Pay

VetBilling.com Success Story from:

Patty Trask


“My lab, Cedar, suffered from a cruciate tear. Pet insurance refused to pay for her needed surgery and she is only 2 years old! Veazie Veterinary Clinic was a blessing! I informed the vet that my insurance declined the case and that I couldn’t afford to pay the full amount and would have to wait until I saved more money.  In response to that Dr. Cloutier steamed: “Ma’am, let’s take care of this pup! We will worry about the rest later!” I was able to finance Cedar’s surgery through VetBilling®. I was so impressed…that is a true caring vet!!!”

Patty’s payment plan for Cedar:
Total cost of treatment:     $3,654.89
Down payment:                 $1,500.00
Payments:                         11 monthly at $195.90

VetBilling's purpose is to expand financial access to veterinary care for pet owners across the entire socioeconomic spectrum. Our mission is to reduce economic euthanasia and owner surrender of pets when pet owners can’t pay the full upfront cost of veterinary care all at once. We accomplish this by giving veterinarians the tools to successfully offer a variety of novel payment solutions, including in-house payment plans, pay-in-advance plans, pet savings accounts, and monthly wellness plans.

Using our secure, cloud-based web software, veterinarians can set up customized payment solutions for clients in just minutes. VetBilling manages all payments for the veterinary practice, and provides full payment recovery and collection services if necessary.