“I cannot even begin to explain how fortunate we were to have found VetBilling.
It all started when my fiancé and I went on vacation for the weekend. We were unable to bring our beloved pup, Kratos, with us, so he was having a playdate with my sister for a few days. One day while she was at work, Kratos jumped out of my second story bathroom window, and ran into a busy intersection. He was struck by a car and suffered injuries to his rear end, and developed slight liver damage due to shock.
We immediately came back home, and met him at the Emergency Veterinary Hospital. Kratos was diagnosed with a fractured pelvis, and a dislocated hip. The vet was unable to relocate his leg, and actually fractured his pelvis even more in the process. We exhausted all of our savings paying for the emergency bills, but were so very fortunate to still have our puppy alive and happy to see us. The emergency vet originally told us that the surgery would be beyond our financial budget, and she recommended euthanasia. This was absolutely not an option for us. Kratos is our child.
For the next 9 days, we explored absolutely every option we could. And in the process, we hand fed, and helped Kratos use the restroom with the help of a sling.
All of the orthopedic vet surgeons in our area were quoting us $5000+ for the needed procedure, and required the payment up front. Every day our options seemed to grow slimmer and slimmer. We were very lucky to have wonderful friends and family who donated anything they could to help us, but even that didn’t get us anywhere near what we needed for the surgery. I felt hopeless. My poor pup was just laying in bed all day, unable to understand that the only reason he couldn’t walk again is because I couldn’t afford it. It absolutely broke my heart.
Finally, I stumbled upon VetBilling.com after endless days of research. I was so unbelievably blown away by the organization, and I couldn’t type my zip code fast enough into the search engine. Alas, I found a veterinary office nearly 120 miles from my home that accepted VetBilling, and we couldn’t have been more excited. I contacted the vet office right away, and they were able to work with us over the phone for our credit application. We were approved!
Kratos received his surgery the following day, and is now more than a week into recovery. He is starting to walk on his own, and is gaining strength in his hind legs every day. I nearly cried when I came home from work yesterday, and he greeted me by the door!
Without VetBilling, there is no way that this would have been possible in such a timely manner. It would have taken us months to be able to afford the full amount of the surgery, and I just couldn’t bear the thought of him being sad and bedridden for that length of time.
Kratos is my fur baby, and I would stop at nothing to make him happy and healthy. Thank you so much to everyone at VetBilling that has made the impossible, possible! We really cannot show the amount of our appreciation.”
— Hona Mattson