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VetBilling® Helped Save Dexter’s Life Twice!

VetBilling.com Success Story from:

Rochelle Day


One Monday night I noticed Dexter, my 5-year-old tuxedo cat, was having litter box issues. Tuesday morning, I brought him to the vet and thanks to the vet, the kindness of family and a VetBilling® payment plan, the vet was able to successfully treat Dexter’s urinary blockage (which is a lifesaving procedure.)  This had to be done twice within 24 hours!

Dexter the Tuxedo Cat

Dexter the Tuxedo Cat received life-saving care thanks to a VetBilling® payment plan. Photo courtesy of Rochelle Day.

I was just a few days from pay day, and Dexter ended up needing several rounds of medication that I wouldn’t have been able to afford if I’d had to pay everything up front. Between the grace of this program from VetBilling® and the WONDERFUL work of the animal hospital that saved Dexter’s life, I was twice able to keep my troublemaker!

This became even more important within days of his final treatment, because I came home to find his older brother (a 16-year-old tabby), Killer, unresponsive. When I rushed Killer to the vet, they told me he most likely had a blood clot and that due to his age, diabetes, and a heart murmur, it was best to put him down.

If I didn’t still have Dexter after losing Killer, I’m not sure I would have made it through those dark days as I processed the loss of my first pet, who was my constant companion through much of my life.

Thank you so much for this program, VetBilling®. It means more than I can ever express in this note.

P.S. Dexter turned six today and I’m so grateful to celebrate with him!

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VetBilling's purpose is to expand financial access to veterinary care for pet owners across the entire socioeconomic spectrum. Our mission is to reduce economic euthanasia and owner surrender of pets when pet owners can’t pay the full upfront cost of veterinary care all at once. We accomplish this by giving veterinarians the tools to successfully offer a variety of novel payment solutions, including in-house payment plans, pay-in-advance plans, pet savings accounts, and monthly wellness plans.

Using our secure, cloud-based web software, veterinarians can set up customized payment solutions for clients in just minutes. VetBilling manages all payments for the veterinary practice, and provides full payment recovery and collection services if necessary.

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