We’ve used VetBilling for about 7 years now. We are a combined emergency and GP practice, and aside from offering clients more payment options, it gives your staff a way to help clients find ways to care for their pet. When clients cannot afford treatment plans, most of our staff understand that if they were in the client’s position, they would not be able to afford the treatment either. Being in this situation wears on the staff and contributes to burnout and compassion fatigue. When we help our staff help clients find ways to treat their pets, we take away one more stressor and help build our staff stronger. It empowers us to stop asking those with hearts for service to work transactionally. VetBilling gives you a simple, powerful tool. There is little risk and great reward.
Working with VetBilling Reduces Staff Stress
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