Author: Suzanne Cannon, M.S., M.A.

Research: Payment Plans Improve Access to Veterinary Care

A pioneering study by Heather Cammisa and Samantha Hill of Open Door Veterinary Collective, and published in Frontiers in Veterinary Science — the second most-cited journal in veterinary medicine — draws upon six years of payment plan data provided by VetBilling, unveiling fresh insights into the viability of offering managed in-house payment plans to improve access to veterinary care. Discover how innovative payment options have the potential to revolutionize pet healthcare, offering a brighter future for pets and their owners, and reducing moral distress for veterinary professionals.

The Great Disconnect: Value vs. Cost

You can educate clients about the value of veterinary services all day long, but if you aren’t also offering flexible payment options that help them

A Surprising Way to Improve Dental Compliance

The team at Lake Road Animal Hospital in New York tried just about everything over the years to encourage client compliance with their dental recommendations. But it wasn’t until they did one surprising thing that they saw a significant shift.

VetBilling: A Personal Mission for Its Founders

Suzanne Cannon knows how hard it is to choose between finances and your pet’s health. 15 years ago her dog developed a life-threatening case of pancreatitis, requiring $4,000 of emergency treatment. Declined for CareCredit because she was “credit invisible,” her pet insurance policy didn’t help because it required upfront payment to the veterinarian. Not knowing where to turn for help, years later she created her own solution to help both pet parents and veterinarians.

3 Reasons To Offer Pet Savings Accounts

Pet Savings Accounts are an excellent way to encourage pet owners to be proactively prepared for future veterinary expenses. Not everyone has the discipline to set up a personal savings account without occasionally raiding it to pay for an impulse purchase. Pet Savings Accounts offered through your practice let clients set aside a dedicated dollar amount on a monthly basis that is specifically earmarked for veterinary costs.

Author: Suzanne Cannon, M.S., M.A.

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