Author: Tony Ferraro

Case Study #5: Should you handle payment plans in-house?

Case study #5:  Should you handle payment plans in-house? Offering payment plans to your clients has a very positive impact on your practice. However, you should not be mailing invoices to accomplish this task. Your accounts receivable (A/R) system should be implementing automatic debiting of credit cards or checking accounts. With today’s technology automatic, recurring

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Case Study #4: A better option than discounting

Case study #4: No more discounting of services.   It is quite common in the veterinary profession to discount services when your client may not be able to pay in full at time of service. But what is the true impact of giving a discount? Does giving a 10 percent discount just mean one has

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Case Study #3: Pre-approving clients for a payment plan

Case study #3: Pre-approving clients for a payment plan.   According to an article by David Lummis, “How retailization is changing the veterinary business” written for Pet Product News, February 2020, … “To a substantial degree, lower-income households have been left behind by the premiumization trend that has driven up prices across every area of

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Case Study #1: A low-cost clinic increases cash flow by more than $550,000

VetBilling Case Study #1: How to avoid the five reasons businesses fail and how overcoming these reasons will positively impact your practice. How is it possible to significantly increase cash flow when your practice’s margins are squeezed from all sides? Increasing expenses, competition from online pharmacies, pop-up vaccine clinics…even though client visits are booming, your

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Access to Veterinary Care Symposium

VetBilling was honored to be a sponsor and participant in the inaugural Access to Veterinary Care symposium, a groundbreaking collaboration with some of the brightest individuals in the veterinary profession. Our co-founder Suzanne Cannon gave a presentation on how alternative financing options positively impact accessibility of care for pet owners across a broad socioeconomic spectrum.

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Problems facing the veterinary profession!

What is the veterinary profession doing to stop the negative trend of new client growth declining every month since January 2015 according to the VHMA Insider Insights Surveys? How much longer do you believe that all the best marketing in the world, having the best social media marketing campaigns, optimizing your web presence, being certified

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Should the veterinary profession follow human medicine?

Article from our parent company Total Financial Services, Inc.   You need a non-emergency medical procedure that costs about $6,000. Since your insurance plan includes a $6,500 annual deductible, your doctor asks you to prepay for the procedure. What do you do? Read how human medicine has corrected this problem and the veterinary profession should

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