You do all the right things to get new clients in your door: forward booking, email promotions, appointment reminders, social media and online presence, preventive care education, perhaps offering a mobile app, and getting referrals from your existing clients. But, as the Veterinary Hospital Managers Association (VHMA) Insider Insights has shown since 2015, new client
You need a medical procedure. It costs about $4,000. Because your insurance plan includes a $6,000 annual deductible, your doctor asks you to prepay for the procedure. What do you do? It might sound crazy, but it’s not. Situations like this one are happening more often, because consumers are facing higher deductibles in order to
Here we go again. Another news article about studies that show discretionary income is shrinking. According to an MSN Money article on February 2, 2016, “Obamacare” is having a dramatic impact on consumers discretionary income. The article references a January report from the National Bureau of Economic Research, which found that employees at large firms
Yes I know you have always been told, by your accountants and fellow practice owners, to take cash only (cash, checks, credit cards), never allow your clients to pay you over time, extend credit. Well that era is over if you want to grow your practice. Do you honestly believe that you can continue to
Why is the veterinarian industry so afraid of accounts receivable (A/R)? Why is your accountant telling you not to carry A/R? One reason is they do not know about all the tools out there to help you have a successful A/R program. Another reason is practices have always tried to manage their receivables in-house when