VetBilling Blog

Should the veterinary profession follow human medicine?

Article from our parent company Total Financial Services, Inc.   You need a non-emergency medical procedure that costs about $6,000. Since your insurance plan includes a $6,500 annual deductible, your doctor asks you to prepay for the procedure. What do you do? Read how human medicine has corrected this problem and the veterinary profession should

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How to Attract New Clients

You do all the right things to get new clients in your door: forward booking, email promotions, appointment reminders, social media and online presence, preventive care education, perhaps offering a mobile app, and getting referrals from your existing clients. But, as the Veterinary Hospital Managers Association (VHMA) Insider Insights has shown since 2015, new client

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Driving Miss Daisy…to the Vet

By Lea Ann McCaslin, Hospital Manager, Arvada West Veterinary Hospital – Arvada, CO On a sunny September day in Colorado, Brianna – known to everyone as Bri – a client service representative at the Arvada West Veterinary Hospital (AWVH), picked up a phone call and could tell right away the caller was frantic.  Josh was

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How Our Holiday Dinner Turned into $5000 of Veterinary Care

About a year ago, our beloved “Office Dog,” Sam, had quite a harrowing post-holiday week. $5000 and 25 staples later, he was on the mend from a gastrotomy (surgically opening up the stomach to remove foreign material) that resulted from a trash bag stealth raid the day after Easter last year. The “post-Easter ingesta” included chicken

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