Please join the VetBilling® team in welcoming the newest member of our Advisory Board, Beth Meyers. Beth is currently the Client Service Manager at Frisco Emergency Pet Care in Frisco, TX. Frisco has been a VetBilling® partner since 2017. Working in a specialty and critical care facility is where Beth first observed the painful gap between what some clients were able to afford and the cost of the medical care their pet needed.
The keys to working out a financial arrangement for veterinary care with your veterinarian are to 1) have an established relationship with a veterinary practice; 2) be proactive in securing funds to cover the cost of your initial veterinary visit; 3) have a financial action plan in place before you ever need it; and 4) honor your payment obligations if you are offered a payment plan, and let your veterinarian know if you run into trouble.
Have we come to a moment in history when not being armed with every possible financial safeguard means that pet ownership should be banned for everyone but the most wealthy Americans? Dr. Jan Pol may be a controversial figure among veterinarians for some of his clinical practices, but he does offer a thoughtful perspective on how the “spectrum of care” approach can make veterinary care more affordable for many pet owners.
We have always believed that a collaborative approach is necessary to address the systemic inequalities that result in significant cost barriers to veterinary care. The expertise and passion that our Advisory Board members bring to the table is helping us cultivate partnerships and alliances that will yield creative and sustainable solutions to the problem of access to veterinary care.
While California is the first state to enact legislation that strengthens consumer protections around third-party deferred interest financing, other state legislatures will likely follow soon, as these types of financing plans come under increasing scrutiny. If your state is next, does your veterinary practice have additional payment options to offer your clients?
We are all facing an unprecedented crisis as we navigate the challenges of the Coronavirus (COVID-19) pandemic. What began as a medical and health emergency has also become an economic and financial emergency. Coronavirus does not discriminate – people from all backgrounds and communities are being impacted. While the financial consequences of this pandemic will
Case study #5: Should you handle payment plans in-house? Offering payment plans to your clients has a very positive impact on your practice. However, you should not be mailing invoices to accomplish this task. Your accounts receivable (A/R) system should be implementing automatic debiting of credit cards or checking accounts. With today’s technology automatic, recurring
Case study #4: No more discounting of services. It is quite common in the veterinary profession to discount services when your client may not be able to pay in full at time of service. But what is the true impact of giving a discount? Does giving a 10 percent discount just mean one has