Can a low-cost clinic increase revenue by $200K?
This is the first of a series of five case studies. How is it possible to increase a practices revenue so drastically when new client visits keep dropping and margins are getting squeezed? There is no one answer, however the answer may come from why businesses fail....
Should the veterinary profession follow human medicine?
Article from our parent company Total Financial Services, Inc. You need a non-emergency medical procedure that costs about $6,000. Since your insurance plan includes a $6,500 annual deductible, your doctor asks you to prepay for the procedure. What do you do? Read...
Problems facing the veterinary profession!
What is the veterinary profession doing to stop this negative trend? How much longer do you believe that all the best marketing in the world, having the best social media marketing campaigns, optimizing your web presence and being certified for "Fear Free" is going to...
How to Attract New Clients
You do all the right things to get new clients in your door: forward booking, email promotions, appointment reminders, social media and online presence, preventive care education, perhaps offering a mobile app, and getting referrals from your existing clients. But, as...
Driving Miss Daisy…to the Vet
By Lea Ann McCaslin, Hospital Manager, Arvada West Veterinary Hospital - Arvada, CO On a sunny September day in Colorado, Brianna - known to everyone as Bri - a client service representative at the Arvada West Veterinary Hospital (AWVH), picked up a phone call and...
How Our Holiday Dinner Turned into $5000 of Veterinary Care
About a year ago, our beloved "Office Dog," Sam, had quite a harrowing post-holiday week. $5000 and 25 staples later, he was on the mend from a gastrotomy (surgically opening up the stomach to remove foreign material) that resulted from a trash bag stealth raid the...
10 Tips for “Vetting” Payment Alternatives for Veterinary Clients
It’s a hot topic on many veterinary management forums – how to choose an alternative financing option for pet owners when traditional third-party financing plans don’t help enough clients.
No More Blaming and Shaming: What Vets & Pet Parents Need to Understand About Each Other
When it comes to dealing with the cost of veterinary care, I really wish both vets and pet owners would stop blaming and shaming each other, and instead begin an open, respectful dialogue aimed at finding solutions.