Veterinarians: What Would You Do If Offering 3rd-Party Financing Was Against the Law?
What if, starting tomorrow, state law barred you from offering CareCredit® at your practice? Do you have another payment option available for your clients?
You might be saying “What? Why wouldn’t I be able to offer CareCredit®? That would never happen!”
But it actually could.
Gold Standard of Care or Euthanasia: Shouldn’t There Be Something Between These Extremes?
“…[when pet] owners can’t afford to do all the diagnostics and treatment that would be the gold standard, euthanasia is the only option.”
This is a quote from a veterinarian in an article we recently read. But it’s something we’ve heard many times before. Too many times to count, in fact. And it’s a statement with which we STRONGLY DISAGREE.
Educating About “Value” Has Done Nothing to Increase Veterinary Visits
You can educate about the value of veterinary services all day long, but if you are not also offering flexible options for payment, pet owners will continue to stay away from your veterinary hospital because they perceive that the cost burden is too great.
Listening for Veterinary Client Financial Concerns: It’s Not Always Obvious
Estimated reading time: 9 minutes Yesterday I had the privilege of spending the afternoon at one of our VetBilling partner clinics. When I'm there, I have the opportunity to see how challenging it is to work with veterinary clients from all walks of life, and from a...
The Power of Partnership: VetBilling & Brown Dog Foundation
VetBilling and Brown Dog Foundation joined forces in 2016 to help bridge the gap between the cost of veterinary care and saving the family pet. Our two organizations have a similar mission: reducing the incidence of "economic euthanasia" when pet owners lack the...
Problems facing the veterinary profession!
What is the veterinary profession doing to stop the negative trend of new client growth declining every month since January 2015 according to the VHMA Insider Insights Surveys? How much longer do you believe that all the best marketing in the world, having the best...
Should you handle payment plans in-house?
Case study #5: Offering payment plans to your clients has a big positive impact on your practice. However, you should not be mailing invoices to accomplish this task. Your accounts receivable (A/R) system should be implementing automatic debiting of credit cards or...
Stop discounting your services
Case study #4: Why do you discount your services? Your human doctor does not discount his/her services, why should you? The main reason for discounting is because you are getting push back from your client on the amount you are charging. You should not feel guilty...