Can a low-cost clinic increase revenue by $200K?

This is the first of a series of five case studies. How is it possible to increase a practices revenue so drastically when new client visits keep dropping and margins are getting squeezed? There is no one answer, however the answer may come from why businesses fail....

Should the veterinary profession follow human medicine?

Article from our parent company Total Financial Services, Inc.   You need a non-emergency medical procedure that costs about $6,000. Since your insurance plan includes a $6,500 annual deductible, your doctor asks you to prepay for the procedure. What do you do? Read...

Problems facing the veterinary profession!

What is the veterinary profession doing to stop this negative trend? How much longer do you believe that all the best marketing in the world, having the best social media marketing campaigns, optimizing your web presence and being certified for "Fear Free" is going to...

How to Attract New Clients

You do all the right things to get new clients in your door: forward booking, email promotions, appointment reminders, social media and online presence, preventive care education, perhaps offering a mobile app, and getting referrals from your existing clients. But, as...

Driving Miss Daisy…to the Vet

By Lea Ann McCaslin, Hospital Manager, Arvada West Veterinary Hospital - Arvada, CO On a sunny September day in Colorado, Brianna - known to everyone as Bri - a client service representative at the Arvada West Veterinary Hospital (AWVH), picked up a phone call and...

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