Problems facing the veterinary profession!

Problems facing the veterinary profession!

What is the veterinary profession doing to stop the negative trend of new client growth declining every month since January 2015 according to the VHMA Insider Insights Surveys? How much longer do you believe that all the best marketing in the world, having the best...

Should you handle payment plans in-house?

Should you handle payment plans in-house?

Case study #5:  Offering payment plans to your clients has a big positive impact on your practice. However, you should not be mailing invoices to accomplish this task. Your accounts receivable (A/R) system should be implementing automatic debiting of credit cards or...

Stop discounting your services

Stop discounting your services

Case study #4: Why do you discount your services? Your human doctor does not discount his/her services, why should you? The main reason for discounting is because you are getting push back from your client on the amount you are charging. You should not feel guilty...

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