Author: Suzanne Cannon, M.S., M.A.

New California Law Places Restrictions on Offering CareCredit®

While California is the first state to enact legislation that strengthens consumer protections around third-party deferred interest financing, other state legislatures will likely follow soon, as these types of financing plans come under increasing scrutiny. If your state is next, does your veterinary practice have additional payment options to offer your clients?

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Paying for Veterinary Care During COVID-19

We are all facing an unprecedented crisis as we navigate the challenges of the Coronavirus (COVID-19) pandemic. What began as a medical and health emergency has also become an economic and financial emergency. Coronavirus does not discriminate – people from all backgrounds and communities are being impacted. While the financial consequences of this pandemic will

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The Power of Partnership: VetBilling & Brown Dog Foundation

VetBilling and Brown Dog Foundation joined forces in 2016 to help bridge the gap between the cost of veterinary care and saving the family pet.  Our two organizations have a similar mission: reducing the incidence of “economic euthanasia” when pet owners lack the necessary funds to pay for life-saving treatment. Brown Dog Foundation is a

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Driving Miss Daisy…to the Vet

By Lea Ann McCaslin, Hospital Manager, Arvada West Veterinary Hospital – Arvada, CO On a sunny September day in Colorado, Brianna – known to everyone as Bri – a client service representative at the Arvada West Veterinary Hospital (AWVH), picked up a phone call and could tell right away the caller was frantic.  Josh was

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How Our Holiday Dinner Turned into $5000 of Veterinary Care

About a year ago, our beloved “Office Dog,” Sam, had quite a harrowing post-holiday week. $5000 and 25 staples later, he was on the mend from a gastrotomy (surgically opening up the stomach to remove foreign material) that resulted from a trash bag stealth raid the day after Easter last year. The “post-Easter ingesta” included chicken

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